Our team gathered all common questions and inquiries we received from our customers and placed them on our FAQ page with their corresponding answers. When you need to know more about our Products solutions or services, our team is ready to help you.
General
We are of course cheaper than OE and we offer OE quality. We also offer EU warranty terms and service via our EU office.
You will gain a reliable partnet that will 100% handle for you warranty cases, new product development, technical consultations and high quality products.
Products
We offer neutral packing as a base and also we offer an individual packing for our Clients.
We efficiently control every single aspect of the quality throughout the entire production process.
Customization
Of course yes! As an example we can point out programmable Nox sensors.
We do not set MOQ in most cases. Regular orders we prepare within 15 – 21 days.
We can produce for you any parts of our range and also develop a new unique parts and deliver you with your logo on them.
Here every case is analyzed individualy. It usually takes not longer than 2 months.
Service
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We always try to assist our Clients, so we offer a replacement part and in the meanwhile we analyze the defected one.
Absolutely yes. We always deliver in time.
You can contact us by Email, Whatsapp, and Telephone, BG China and EU team are standing by to service you any time.
Once we hear from you, BG will create a specific service team for you, covering different department members including Sales, QC, and customer service. Your demands and comments will be replied to quickly and solved priority,
We offer EU warranty terms. Due to our confidence in the quality of our products, our warranty usually lasts longer
Payment
With first order we usually expect 100% paymend as deposit. Then we offer more flexable terms.
International remittance, Alibaba Credit Insurance, PayPal and other flexible payment methods.
Shipping
According to your needs, we provide multiple delivery methods such as sea freight, air freight, international small parcel and overseas warehouse delivery.
The goods will be shipped 1 to 2 weeks after the order is placed. If in stock, it will be shipped the next day.
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